Privacy Policy
Last updated: April 3, 2023
1. Introduction
PublicMeadowCommons ("we," "us," or "our") is dedicated to maintaining your privacy. This document details how we manage, utilize, reveal, and protect the information you provide when you access our site publicmeadowcommons.sbs or engage with our yacht rental services.
Consenting to the practices described in this document is a condition of using our services. We adhere to privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) among other Canadian privacy laws.
2. Information We Collect
2.1 Personal Information
We gather personal information that you willingly submit to us while you:
- Reserve a yacht
- Reach out to us via our website or telephone
- Sign up for our newsletter
- Complete questionnaires on our site
- Join in on our surveys or promotional activities
Such information might include:
- Identification and contact data (email, telephone, residential address)
- Payment details (managed securely by external providers)
- Favored yacht specifications and necessities
- Emergency response information
- Health-related or nutritional preferences (as disclosed)
2.2 Information Collected Automatically
When visiting our site, certain details regarding your device and usage are gathered automatically:
- IP address and geographic data
- Type and version of browser
- Visited pages and duration of site visit
- Referral sources
- Device specifics (model, screen resolution, etc.)
2.3 Cookies and Tracking Technologies
We employ cookies and related technologies to improve your browsing experience. These tools enable us to:
- Store your preferences
- Analyze site usage and performance
- Deliver tailored content
- Refine our offerings
You can manage cookie settings via your web browser preferences or through our cookie consent notification.
3. How We Use Your Information
The purposes for using the information we have gathered are as follows:
- Providing Services: To manage yacht hires, handle bookings, and correspond regarding your arrangements
- Client Assistance: To attend to your queries and provide support
- Processing Payments: To oversee transactions and administer billing
- Ensuring Safety and Security: To secure our processes and protect against deceitful activities
- Advertising: To distribute promotional content and updates (with your consent)
- Website Enhancement: To evaluate usage patterns and enhance site operation
- Legal Conformity: To follow relevant laws and regulations
4. Information Sharing and Disclosure
We do not sell, exchange, or lease your personal details to outsiders. However, we might share your details in specific situations:
4.1 With Service Providers
Information may be shared with trustworthy third-party providers assisting us with: payment processing; hosting and maintaining our site; conducting email outreach; carrying out analytics and performance monitoring; offering customer service.
4.2 For Legal Reasons
Your details may be disclosed when mandated by law, in response to lawful processes, court mandates, crises, or to investigate possible wrongdoings or illegal acts.
4.3 During Business Transfers
Your information might be transferred as a business asset in the event of a merger, acquisition, or asset sale.
5. Data Security
To defend your personal data against unauthorized entry, modification, exposure, or destruction, we have implemented suitable safeguards. These include encryption, secure servers, access management, regular evaluations, and training our personnel. However, no method of internet transmission or data storage can be considered fully secure. We cannot warrant complete security.
6. Data Retention
We keep your personal data only for as long as necessary for the purposes it was collected or as required by law. Typical retention periods are:
- For Charter Reservations: 7 years (for tax/legal reasons)
- For Marketing Interactions: until unsubscribed/deleted
- For Website Analytics: 26 months
- Regarding Client Assistance: 3 years following the latest communication
7. Your Rights and Choices
Your rights encompass access, correction, erasure (in line with the law), data portability, opting out of marketing, and managing cookies. To exercise these rights, do contact us via the below details.
8. External Services
8.1 Use of Google Analytics
Google Analytics is used to examine site usage. Opt-outs are available through the Google Analytics Opt-out Browser Extension.
8.2 Engagement with Social Media
Links to social platforms with individual privacy policies are present on our website.
8.3 Payment Services
All payments are transacted by external processors complying with the PCI DSS.
9. Transnational Data Transfers
Data you provide may be moved to and processed in countries differing from Monaco, while upholding safeguards in line with applicable privacy legislation.
10. Child Privacy Protection
Our services are not aimed at children below the age of 13, and intentionally we do not gather their information. Should a child’s data be mistakenly collected, please reach out to us straightaway.
11. Policy Amendments
Adjustments to this Privacy Policy may be made to reflect shifts in our practices or legal demands. We will alert you of changes through an updated policy on our site, by emailing registered users, or via a notification on our platform. Your continued engagement after such changes implies acceptance.
12. Contact Information
For questions about this Privacy Policy or our data management, please reach out to us:
PublicMeadowCommons — Data Protection Officer
Marina Point
Monaco 98000
Monaco
Telephone: +377 93 10 20 30
Electronic Mail: [email protected]
13. Alignment with Google Advertising Consent Regulations
We comply with Google's advertisement consent prerequisites. Any user can adjust their cookie/tracking preferences through our cookie settings at any time.